Storage FAQs

Self Storage in Belleville, IL | Frequently Asked Questions

Conveniently located near Mascoutah, IL & Scott Air Force Base


Q: What is Self-Storage, and How Does It Work?

Self-storage is a versatile solution that allows individuals and businesses to rent secure and accessible spaces to store their belongings temporarily. These storage units come in various sizes to accommodate different needs. The process is straightforward: you choose a storage unit size that suits your needs, rent it, and store your items. You can access your belongings as needed, making it a convenient and flexible solution for decluttering or freeing up space at home or your business premises.

To delve deeper into the world of self-storage, from its basics to the benefits of climate-controlled and mini storage options, don't miss our latest blog post, "What is self-storage, and how does it work?" Discover all you need to know to make the most of your storage solutions. Read the blog here: What is self-storage, and how does it work?

Q: Do I need to buy my own lock?

A: No need to worry about purchasing a lock separately. We include a complimentary lock with every new rental. We take your security seriously, and our provided locks are designed to work seamlessly with our storage units. This ensures that your belongings are well-protected, and it's one less thing for you to think about when you choose us for your storage needs.


Do I have limited hours to access my storage unit?

No, you will have 24/7 access to your belongings in your storage unit.


What kind of security do you provide?

Security is important to us, so here’s what we do to protect your property:

  • We monitor the facility using digital video surveillance.

  • The facility is fully fenced. 

  • Electronic keypad gate entry system, only those with a gate code can enter the property.

  • Extensive LED lights


How do I rent a unit?

We offer contactless rentals. You can easily rent a storage unit through our website, view our available units. You can also contact us at (618) 593-5688. know more about renting self storage


Do I have to pay a deposit?

No, we don’t require a deposit.


Q: Do you offer storage to military personnel only?

A: Not at all! While we are conveniently located near Scott Air Force Base (https://www.scott.af.mil) and proudly serve many military members, our storage units are available to everyone. We are located near the south Gate of Scott AFB. We welcome military and non-military customers alike, ensuring that our self-storage solutions are accessible to the broader community. At Air Base Storage, everyone is welcome, and we're here to cater to your storage needs, regardless of your background or affiliation.


Am I stuck in a long-term contract when I rent a unit?

A: No, you're not tied to a long-term contract when renting a unit with us. We offer a flexible month-to-month lease agreement. This means you have the freedom to rent a unit for as long as you need, with the option to adjust or terminate your lease when it suits your requirements. We believe in providing you with convenience and flexibility in your self-storage experience.


Do you offer Insurance for the belongings that I store at your facility?

We offer Tenant Protection Plans, for more information about the program, click Tenant Protection. A plan can be added when you sign up for a new unit. If you already have a unit, you can add a plan by logging into your account or contacting us.


How do I make a payment?


Q: Is there a difference between the term’s mini storage, self-storage, storage sheds, or storage facility?

A: No, there's often no significant difference between these terms when referring to a place for storing your belongings. At our facility, we provide versatile drive-up storage units available in various sizes to accommodate your specific requirements. Whether you call it mini storage, self-storage, storage sheds, or a storage facility, we're committed to delivering the same exceptional service and top-quality storage solutions. Your preferred terminology doesn't change the outstanding products and service we offer. Choose us for all your storage needs, no matter what you call it! We hope to see you soon at Air Base Storage.

Q: What makes the 5x8 storage unit an ideal choice for my storage needs?

Our 5x8 storage unit strikes the perfect balance between size and affordability. Whether you're storing furniture, seasonal items, or business inventory, this versatile unit provides 40 square feet of space at a budget-friendly cost. Explore the convenience, security, and optimal organization of our 5x8 units. Ready to reserve your space? Contact us at (618) 593-5688 or visit our Contact Page.

Q: What makes your storage units in Belleville stand out from other options?

Our storage units in Belleville stand out for several reasons. Firstly, as a locally owned facility, we prioritize understanding and meeting the unique needs of our community. Additionally, we offer a variety of unit sizes, ensuring you find the perfect space for your belongings. With top-notch security features and extended access hours, we strive to provide a secure and convenient storage experience. Have more questions or ready to reserve your unit? Contact us at (618) 593-5688 or visit our Contact Page.

Q: How can I choose the right storage unit size for my needs in Belleville?

Selecting the right storage unit size is crucial for optimizing space and cost. At Air base Storage in Belleville, our team can guide you through the process. Consider factors such as the type and quantity of items you plan to store, and don't hesitate to reach out for personalized assistance. Our range of unit sizes ensures you find the perfect fit for your storage requirements. Ready to choose the right size? Contact us today for expert advice.

Q: What types of items are suitable for a 10 x 8 storage unit?

 A 10 x 8 storage unit provides ample space for a variety of items. It's ideal for storing furniture, appliances, business inventory, and larger belongings during a move or renovation. The versatility of this unit size allows for customization based on your specific storage needs. Whether you're a business looking to store inventory or an individual in need of extra space, our 10 x 8 units offer flexibility and convenience. Contact us for personalized advice on maximizing the use of your storage space.

To learn more about the benefits of our 10 x 8 storage units, check out our latest blog.

Q: How can I maximize my storage space with the storage units at Air base Storage in Belleville, IL?

A: Our storage units are designed to offer flexibility and customization. Explore tips and insights on maximizing your space, whether you're storing personal items, business inventory, or seasonal belongings. Discover how Air base Storage tailors storage solutions to meet your unique needs.

For in-depth information, read our blog: Maximize Your Space: Storage Units in Belleville, IL Tailored for You.

Q: Why choose a 5x5x8 storage unit at Air base Storage?

The 5x5x8 storage unit is a versatile and compact solution, ideal for small items, college-friendly storage, and those seeking an efficient yet secure space. Learn more about the advantages of this size and how it caters to various storage needs at Air base Storage.

For detailed insights, read our blog: Optimizing Small Spaces: The 5x5x8 Storage Unit Experience.

Q: Do you have multiple locations, and where are they located?

Yes, we have convenient storage facilities in Chillicothe, MO and Rolla, MO, catering to the storage needs of their respective communities.

Q. What factors should I consider when comparing self-storage facilities near me?

When comparing self-storage facilities near you, there are several key factors to consider to ensure you make the best decision for your storage needs. Our latest blog post covers these essential considerations in detail, including the types of storage units available, the convenience of the location, security measures in place, and more. To learn about these important factors and make an informed choice when selecting a storage facility, we encourage you to read our blog post. Click the link below to access the full article:

Comparing Self-Storage Facilities Near Me: Key Factors to Consider

Q:  How can I stay updated on the latest news and promotions from Air Base Storage?

 For the latest news, promotions, and valuable self-storage tips, we invite you to connect with us on our Facebook Page. Like and follow our page to stay in the loop and engage with our friendly community!


Q:  How can I efficiently maximize space in my self-storage unit and ensure my belongings are well-organized and easily accessible?

To efficiently maximize space in your self-storage unit while keeping your belongings well-organized and easily accessible, you should start by decluttering and sorting your items. Donate, sell, or discard items you no longer need to reduce the volume of belongings you need to store. Invest in sturdy shelving, clear plastic bins, and labels to help keep things organized and easily findable. Stack items in a strategic manner, with heavier items at the bottom and lighter ones on top. Consider using mini storage units if you have limited storage needs, as they offer compact solutions that are perfect for seasonal items or small collections. For valuable or sensitive items, such as antiques, electronics, or documents, choose climate-controlled storage units to protect them from temperature and humidity fluctuations. Lastly, select a storage facility near you for added convenience, making it easier to access your items when needed and ensuring a clutter-free, well-organized space.

For more in-depth insights and tips on maximizing space and organizing your self-storage unit efficiently, be sure to read our blog post, "Maximizing Space: Organizing Tips for Efficient Self-Storage."


Q: Why choose a 5 x 5 x 8 storage unit?

Our 5 x 5 x 8 storage units offer a perfect balance of size and affordability, making them ideal for various storage needs. Whether you're downsizing, decluttering, or seeking a secure space for your belongings, these compact units provide 200 cubic feet of storage space. Discover the advantages of choosing this size and learn how to make the most of your storage unit with our organization tips. Ready to get started? Rent Now


Q: What makes your storage units in Mascoutah, IL, stand out from the rest?

Our storage units in Mascoutah, IL, stand out for several reasons. Firstly, we are a locally owned and operated facility, deeply rooted in the community. This allows us to provide personalized service tailored to the unique needs of our neighbors. Additionally, our commitment to security, flexible access hours, and a variety of unit sizes make us the go-to choice for reliable and convenient storage solutions in Mascoutah. Explore the difference today by contacting us at 6185935688 or visit our Contact Page


Q: How secure are the storage units in Mascoutah, IL, and what measures are in place to ensure the safety of my belongings?

Our storage units in Mascoutah, IL, prioritize the security of your belongings. Our facility is equipped with state-of-the-art smart security features, including 24/7 surveillance and secure access controls. Rest assured, your items are not only stored but cared for with the highest level of protection. Have more questions about security or ready to reserve your unit? Contact us 


Q: What is drive-up access?

Drive-up access refers to the convenience of being able to directly drive up to your storage unit for easy loading and unloading of your belongings without the need for long walks or navigating through indoor facilities.

Q: How does drive-up access work?

With drive-up access, storage units are typically situated in a way that allows vehicles, such as cars or trucks, to pull up directly in front of the unit. This enables users to easily access their stored items without the hassle of carrying them through hallways or elevators.

Q: What are the benefits of drive-up access?

Drive-up access offers time-saving convenience, especially when dealing with larger items or frequent visits to your storage unit. It minimizes the effort required for loading and unloading, making the entire storage process more efficient.

Q: Can I use drive-up access for all types of storage units?

Drive-up access is commonly available for outdoor or ground-level storage units. It may not be applicable to multi-story or indoor storage facilities where units are not directly accessible by vehicles.

Q: Is drive-up access suitable for businesses?

Yes, businesses often find drive-up access beneficial for storing inventory, equipment, or documents that require frequent access. It streamlines logistics and facilitates quicker retrieval of items.

Q: Are there any restrictions on the size of vehicles for drive-up access?

Storage facilities may have size limitations for vehicles accessing drive-up units. It's essential to check with the storage provider to ensure that your vehicle and storage needs align with their specifications.

Q: Is drive-up access secure?

Drive-up access units are designed with security features similar to other storage units. These may include secure locks, surveillance cameras, and gated access. Always inquire about the security measures in place at the specific storage facility.

Q: Is there an additional cost for drive-up access?

Some storage facilities may charge a slightly higher fee for units with drive-up access due to the added convenience. It's advisable to check with the storage provider about any potential extra costs associated with drive-up access.

Q: Can I reserve a storage unit with drive-up access online?

Many storage facilities allow online reservations, including options for units with drive-up access. Check the facility's website or contact their customer service to inquire about online reservation options.

Q: How do I find storage facilities offering drive-up access near me?

You can use online storage directories, search engines, or dedicated storage facility websites to find locations that offer drive-up access. Input your location and include "drive-up access" in your search criteria for more accurate results.

Q: How do lifestyle trends influence storage requirements?

Lifestyle trends, such as embracing historical and contemporary living in Belleville, valuing community and tradition in Chillicothe, and nurturing an academic and adventurous lifestyle in Rolla, impact storage needs. Explore the details in our blog post.